Feedback

Thank you for using Customer Voice! This is a forum for general constructive feedback on our programs and services. We work very hard to ensure the success of our customers, let us know what you think!

My feedback is...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. To get the total number of hours an employee worked, you have to run a report in crystal reports

    When a report is ran out of denai, Employee History report, the PTO hours, vacation hours are missing. The report just show regular, OT1 & OT2. Would like to get an accurate number of hours in the Employee History report.

    16 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Reporting  ·  Admin →
    • Denali "Print PR Checks" should have sorts for Employee Number and Employee Name

      When you print check and select to sort by employee it is only by employee number. Employee name sorted by last name then first name should be available and it assign the check numbers based on your selection. This is a MAJOR oversight in the development of Denali.

      10 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
      • Same employee in Multi Batches in Payroll

        We need to be able to have the same employee in multibatches at one time. We do monthly bonus checks, prepaid vacation checks and retro raise checks. We would like to be able to put these checks in the employees hand and make sure they are correct, before having to post the batch and proceed. We were able to do this before the 6.1 version 2 update. Please explain the reason for the correction, consider reverting back, or explain how to address this problem.

        9 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • A/P invoice date vs GL date

          It would be nice to have the option (like in Pro) to set the default GL date to current period and not the invoice date. Sometimes you have to close the month, but will continue to get invoices dated in that month that will be posted in the current month. And to remember to change it each time is allowing for mistakes to happen that items get posted to a prior closed period and mess up your financial reports.

          9 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Flag alert for Employees with no tax deductions

            When entering payroll hours for an employee, we need a flag alerting us that the employee has no tax deductions. When setting up the new employee it is very easy to skip over the tax section and the employee ends up with no deductions whatsoever. This results in taxable wages not matching gross wages. If there was a flag of some sort when entering the payroll hours, just as there is for negative checks, it would be very helpful.

            9 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)
            • Reprint Payroll Check Registers

              We need the ability to reprint or download previous payroll check registers. Currently this is a custom report.

              8 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)
              • Adjustments - A/R and INV

                When entering adjustments in A/R and Inventory, it would be nice if the transaction type code would stay to what you put until you change it (Like in CMS PRO) It is more time consuming to always enter the same transaction type code when you are entering a bunch of the same code at one time.

                7 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • trial balance report allow custom Reports

                  Can we have custom reports added to the Trial Balance?

                  7 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Reporting  ·  Admin →
                  • AP Vendor Maintenance should not require Country Name "United States" to be populated

                    The software should have a "blank" country code available for use in the Vendor Maintenance. I do not want to print "United States' on every check but occasionally I do need to print "Canada" so I cannot remove it from the check format.

                    5 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Employee List should have a Count at the bottom of the Report

                      PR Employee List should have a count function at the bottom of the report showing the user how many employees are shown in the report.

                      5 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        1 comment  ·  Reporting  ·  Admin →
                      • Default report toggles/selections.

                        When printing a report, it would be nice to have custom saved formats so we don't have to select the same radio buttons over and over again because of the limitations to Denali. Example: When printing a purchase order, I have to select the second format every time because that's the only format that is an editable format in Crystal. Having every option with selectable default would be awesome and time/paper saving.

                        4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                        • Default import drive and directory for Sale Module Invoice import

                          The sales module should have a setup field for default drive and directory for transaction import files. All modules that import data should allow you to define the default drive and directory for the file that you are using since most of the time that is coming from a Server.

                          4 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                          • Audit report in sales AFTER posting

                            I would like to have the option to reprint the audit posting report. I would also like to have a report of what was sold with what tender without having to go through 100 plus pages looking for something. More reports with more options without wasting paper.

                            4 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                            • PR Employee Benefits Does not have a grand Total on the report - Useless

                              Again I come here with reporting total deficiencies. The PR Employee Benefits report does not have a grand total on the report at all. The grand total should subtotal codes ran and grand total the sums of all the deduction codes ran on the report. At the end of the report it should be:
                              Report Grand Totals
                              01 Group Insurance $$$$$$$
                              02 401K $$$$$$$
                              03 Dental Ins $$$$$$$
                              Report Total $$$$$$$

                              4 votes
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Reporting  ·  Admin →
                              • GL-Report Daily Balances

                                Provide a GL report where you can see the daily GL balance. All user to specify the GL Acct # and date range with single line detail that includes:
                                Date Tran Description Debit Amt Credit Amt Balance

                                3 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Reporting  ·  Admin →
                                • Add the Pay Period number to the Payroll Edit report

                                  Add the pay period number field to the Payroll edit report. This field will control when certain benefits/deductions/additions etc. are included in the payroll processing. When mistakes are found on paychecks the edit report should show the pay period number that was selected to aid the user in determining why the mistakes occurred.

                                  3 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Reporting  ·  Admin →
                                  • Module AR -

                                    You eliminated the reports - payment to invoice and invoice to payment in the AR Module was removed on the last update. This helps with knowing what invoices were paid on what check. Your other reports do not give the information needed. Please reconsider adding this back at your next upgrade. It is beneficial for research.

                                    3 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                    • Add vendor number to available columns in purchase order receiving window.

                                      It would be nice to have both the vendor item number and our in-house part number when receiving in the receiving window, instead of relying on the paper copy being printed out correctly.

                                      3 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                      • Understock Report does not have the Qty on Back Order field available {decQuantityOnBO}

                                        UNDERSTOCK REPORT: To make intelligent decisions regarding stock minimums purchases, we should be able to see what quantity is on back order using the {decQuantityOnBO} field. Previous versions of this report always included the back order quantity field connection to the database so we could insert into the understock report. The normal Backorder report won't work for this function because it doesn't contain the min/max stock quantity fields. This is important and must be fairly simple to do - we're only talking about making one more field accessible to the field explorer. Total time can't even be an hour worth…

                                        3 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Reporting  ·  Admin →
                                        • Backup Default Drive and Directory needs have a default set available

                                          The software needs to allow a default drive and directory to be setup for company backup so you do not have to specify this each time you backup.

                                          2 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                          ← Previous 1
                                          • Don't see your idea?

                                          Feedback and Knowledge Base