Ideas for Cougar Mountain

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  1. AP Print "PO#/Desc" on Check Stub

    It would be nice to have the "PO#/Desc" line print on check stubs like it use to do in Cougar.
    It does print the "PO#/Desc" on Immediate checks BUT not when you do Print checks via pay bills.

    19 votes
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      0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
    • Ability to re-number GL accounts

      Although the Denali system has an option for "GL Renumber accounts" it does NOT work. You receive an error message which you need to call support about.

      I needed to renumber ONE account. When I called Denali Support about the error message, it took the support person over 1 hour to renumber the account for me.

      I have about 25 other accounts that need to be renumbered which I cannot do because the system will not let me do it without calling Denali Support.

      18 votes
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        1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
      • Point of Sale

        Make it possible to edit a sales invoice that has been paid for by bankcard. There are those of us who use a separate machine for bankcards, not one integrated with Denali. If you tender an invoice that was paid with a bankcard and you need to correct it you have to delete it and start over.

        3 votes
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          0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

          If you enter a transaction tendered by a credit card authorization, you may change the tender by voiding the authorization (if you have the security rights) in the tender window and re-entering the new authorization. It is not necessary to re-enter the entire transaction. We did this as a failsafe to help prevent credit card fraud.

        • 3 votes
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            0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
          • AR enter payments

            Please allow AR overpayments to stay as unapplied.

            If you cannot do that at least have the print edit report reflect the overpayment being applied to the oldest invoice.

            I do not want to go to a 3 step process to enter an overpayment of 2 cents.

            3 votes
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              1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

              The previous response was incorrect. After clarification, the system assumes that any aging balances should be paid first. Customer feedback from many other customers indicated that the unapplied overpayment should apply to the oldest unpaid invoices first. this was by design, and effectively, if another payment is made on an invoice to which an overpayment applied previously, the resulting balance should still be a customer credit if all customer charges have been paid.

            • Check for duplicate reference#'s while processing an AP payment correction.

              While processing a payment correction in AP the software doesn't seem to check for existing reference#'s and can post a duplicate in the data. This duplicate causes various issues and has to be fixed manually using the SQL Mgmt studio utility.

              3 votes
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                1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for the idea1

                This feature was by intentional design. We have received a very large number of requests from customers that wanted to be able to re-use the same reference number for a check or invoice.
                Thus, the validation for duplicates was removed from the programming in this field.

              • Preparing Payroll: Lock all date fields once Grid has data

                When creating a new payroll run - "Prepare Payroll" it is misleading that the "Date Fields" are left unlocked once their are Employees in the GRID. Any change made to the dates are not taken but the user does not get a warning.
                If the change to the dates will not be applied then the fields should be locked out once employees are added to the grid. And if the grid is cleared then unlock the date fields. If the user realizes that Dates are incorrect they will now know they must clear the Grid before they can change the…

                3 votes
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                  3 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                  Thanks for the idea!

                  The ability to change individual pay dates within a grid batch was designed to give flexibility for those companies that have employees with different pay dates within the same payroll run.

                  This was also requested by companies that wanted to include a replacement paycheck for a previously voided one in the current batch.

                  We will review the possibility of a notification upon saving the batch for further processing.

                • Ability to Customer in AR

                  When we try to delete a customer I am getting the error "AR Code Deletion Failed - You cannot delete this code because it exists in another area(s) of Denali. Select OK to view a report of this area(s). After you change the code or delete the code using the code, you can delete it." One example is PO's are merged every year and are gone. There is no record and no way to delete this customer because it is linked to a file that is no longer there. I have at least 35 customers that are out of business…

                  3 votes
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                    1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                    Our system is designed to hold transaction records securely in the data tables in order to provide a secure, unalterable ledger history for auditing purposes.

                    In order to delete a customer, all history for that customer must be purged from all modules.

                    While we understand this process may require more work, it ensures that no data history is missing when an audit is performed.

                    Our representatives may be able to demonstrate some ways to streamline the handling of these transactions and customers.

                    Contact our Technical Support for more information.

                  • allow for adjustable PO detail description length

                    The PO Detail description lines currently wrap at preset character lengths. It would be beneficial due to our technical schematics on inventory if we could have a setting that we could define the length either as a PO setting or a module setting. This would also help with the invoices in Order Entry

                    3 votes
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                      0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
                    • Non- payment addition into payroll

                      Yes need a Non-Payment Addition for non-monetary Addition to Gross for W2 purposes ie Personal mileage, trips paid by company, health insurance benefits required by obamacare to be an addition to W2's These are NOT an actual check/ payment to employee.

                      3 votes
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                        1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
                      • Bank Rec - Save Payee information if entered into Account Activity Form

                        If entering Payee information directly in the Account Activity Form and the name is NOT in the Payee Card form, automatically save into the Payee Card Form

                        3 votes
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                          0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                          A new payee record may be added directly from the payee lookup screen by clicking the “add” button after double-clicking in the payee field and displaying the payee lookup.

                          This feature was designed specifically to save time for processing one-time payees from Bank Reconciliation by not requiring an extra validation on save. It was assumed that regular payees would be saved to a vendor record, either in AP, or via the Add button in the lookup.

                        • AP GL Exp Distribution Report needs to subtract credits instead of adding them

                          In the accounts payable if a check is voided or a credit invoice is entered, it is showing as a type 5 on the AP GL Distribution Report, but instead of subtracting the amount from the total it is adding it. Which makes the report useless as the totals are incorrect. As a Government agency these reports should be correct when they are presented to the Board of Directors and for our yearly required audits, without having to be manually corrected. This problem has been reported numerous times, supposedly corrected in Version 4 Service Pack 6 but as of today…

                          3 votes
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                            2 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
                          • Inventory Non-Stock or Special Order Items post cost of goods

                            Currently when you post a non-stock or special order items the system does not post a value for the cost of the item. This would be fairly straight forward to do. Add a cost of goods account to the non inventory item. Then ask the user for the cost on the line item in order entry or POS. This would work well with the following suggestions:

                            1.) Allow External Descriptions for non- inventory items. Utilize the same stock item screen with a designator for non-inventory.

                            2.) Inventory Module

                            Allow inventory items to be coded as Non-Inventory. These items would not…

                            3 votes
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                              0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                              Thanks for the idea!

                              This function can actually be accomplished by setting up a generic inventory item or items, with a new inventory code set up with the GL accounts as desired. The sales entry screen can then be configured to allow input for the description, last cost, and price of the item in the invoice detail lines. When running reports, the inventory code for these items can be used as a filter. This way Denali accounts for the cost of the item and sales price as a pass-through special order item, and the inventory quantities do not matter.

                            • View Posted Journal Entries in GL Module

                              Would like the ability to query and view only (no edit) previously posted journal entries.
                              Drill downs in Audit reports and Financial Statements should go down to this level.

                              3 votes
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                                0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
                              • Printing out an AR Account

                                Notes within a customers account has always printing out within your CMS software. Why now with Denali does it only print out the first few lines? If I'm printing out a customers account it should be everything and not skip collection notes. I am having to copy and past them on a Word Doc. It's totally inefficient.

                                3 votes
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                                  0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                                  Thanks for the feedback!

                                  In Denali 6, which was just released on 9/3/15, I can print the customer account from the Customer Maintenance screen completely, including notes, with no issues. Our best advice would be to update to Denali 6 as soon as possible, and see if the issue still exists on your system.

                                  There were many programming changes with this new version.

                                • AR enter payments Discount Codes

                                  Quite often my customer mis-calculates their discount or intentionally takes a discount when it is not available by the date the check is received. The system will not allow you to put anything in Discount Amount without choosing Special Discount. I would like for Special Discount to be the default. The computer calculating the discount the customer should take causes more issues for us than it helps. We are constantly having to change the code from Regular Discount to Special Discount to make the check cover the complete invoice and not leave a balance or overpayment of .04.

                                  3 votes
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                                    1 comment  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                                    These functions perform as intended, due to regulatory compliance, according to GAAP principles. A customer credit can be applied to “write off” the short paid invoice, or the customer can be billed for the short amount. Conversely, a customer-paid overage can be either returned to the customer, or held as an unapplied payment for later application to a future customer charge. Discounts in AR are intended only to apply to customer terms codes, and not to perform transactional payment adjustments. We cannot advise a customer on how to handle these situations, but our system is designed to give flexibility within accounting best practice guidelines.

                                  • Post Dates next to the Versions Available for upgrade

                                    More information the better. The date that the version was available would be very helpful for all versions. More information as to what is in the update. "various other improvements and defect corrections." does not help determine if something we requested has been fixed/added. Plus we might want to test these corrections to make sure they didn't change one of our processes or workarounds created because something was not working.

                                    2 votes
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                                      0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                                      Thanks for the suggestions! The date of release for updates is listed on our Customer Service Center (www.cougarmtnservice.com) website under the “Latest Releases”.

                                      We notify the concerned customer regarding any specific issues that are resolved in a given version via email. If a customer has reported an issue, we attach their name to that issue so that we can ensure they are notified. It is possible these notices end up in a spam folder sometimes.

                                      Most programming changes are proprietary in nature, and we are thus not able list all of them, as it would be confusing for most customers.

                                      If there are specific issues that you are concerned about, please email customerservice@cougarmtn.com, and we are more than happy to give a status.

                                    • 1099 vendor should default to "Non Employee Compensation"

                                      When "1099 Applicable" the default should be "Non Employee Compensation"

                                      1 vote
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                                        2 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Compare your different payroll products

                                        Can you see a comparison of the your payroll products?

                                        1 vote
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                                          0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                                          There are several videos on our www.cougarmtn.com website that demonstrate the features of Denali Payroll, and a CMS Professional vs Denali comparison video can be found at: http://payroll-software.cougarmtn.com/portfolio/denali-payroll-vs-cms-pro-video/

                                          Denali Payroll has most of the same functions as CMS Professional, but if you would like an in-depth comparison of specific features, Call us at 800-388-3038 to arrange a short demonstration or a personalized training session.

                                        • Transaction posting date

                                          Denail Improvement- Record Date Posted in the transaction file for Denali like it was in CMS Pro

                                          This was a feature contained in CMS Pro but was dropped when Denali replaced CMS Pro because of End of Life. This is a critical component for analyzing accounts that change constantly.

                                          1 vote
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                                            0 comments  ·  Accounting Functions  ·  Flag idea as inappropriate…  ·  Admin →

                                            Thank you for the idea. We recently completed this and as of Denali 8.2, the general ledger does keep track of the date posted going forward. It is also a field that you can add to your GL audit trail report and your reprint posting report. Both can be done through Crystal Reports. If you’d like to talk to someone about adding this field to your reports call 1-800-390-7053.

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