Ability to re-number GL accounts
Although the Denali system has an option for "GL Renumber accounts" it does NOT work. You receive an error message which you need to call support about.
I needed to renumber ONE account. When I called Denali Support about the error message, it took the support person over 1 hour to renumber the account for me.
I have about 25 other accounts that need to be renumbered which I cannot do because the system will not let me do it without calling Denali Support.
Account renumbering should work without error in our latest version of Denali.
If you are still experiencing issues, please call our Technical Support Department at 1-800-390-7053
WOW - an hour for one account number change - that's a lot of time a Denali Support person could be working with other clients