My idea for improving Cougar Mountain is...

Ability to re-number GL accounts

Although the Denali system has an option for "GL Renumber accounts" it does NOT work. You receive an error message which you need to call support about.

I needed to renumber ONE account. When I called Denali Support about the error message, it took the support person over 1 hour to renumber the account for me.

I have about 25 other accounts that need to be renumbered which I cannot do because the system will not let me do it without calling Denali Support.

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    Cat shared this idea  ·   ·  Admin →

    1 comment

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      • Anonymous commented  · 

        WOW - an hour for one account number change - that's a lot of time a Denali Support person could be working with other clients

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