My idea for improving Cougar Mountain is...

User of 20+ Years

1) AR Customer Report should include "Date Created" & "Email Address".
2) AR Screen should calculate "Average Day Pay" for that customer. Have wondered for years why it's not on there.

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    Karen Brooks-Hodges shared this idea  ·   ·  Admin →

    4 comments

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      • Karen Brooks-Hodges commented  · 

        You bill a customer on Jan. 1st. You receive their payment on Feb. 15th. That would be considered Average Day pay of 45 days. You bill another invoice on Jan. 15 and get receive that payment also on Feb. 15. That invoice would be considered Average Day Pay of 30 days. The computer would combine all activity and this above would give you an Average Day Pay of 37 days. It will calculate all transactions. So important when you are figuring out pricing structure or credit inquiry of how a company pays. We have to manually go into the system to figure it out through history. This would be so helpful! Thanks for your interest.

      • Debbie Forster commented  · 

        When a customer takes 30 days to pay an invoice that is 'average' fromt he time we invoice until we receive their check. If they take 60 days to pay or even 48 average days to pay invoices that information is used to decide if we give special pricing or not, or even if we want to close their account for taking too long to pay invoices. Right now there is no way to get this information without just guessing.

      • Debbie Forster commented  · 

        I have asked about this many times. Average Days to Pay is used an awful lot in our company before we went to CMS.

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