Remote tablet work order processing
We operate a service business with field technicians completing work from a customer's location. Currently our service manager will generate the work order in OE and will print a copy for the technicians to pick up at the office. Once their work is complete they add additional items to the work order and have the customer sign the work order. That work order then rides in their truck until the next time they are in the office. Sometimes this can be 3-4 days. If there was a portal available through a website for a technician to get their work order remotely through their ipad we would eliminate the need to go to the office as often and the work order could be completed for invoicing on the job. The ipad or tablet could be formatted to accept the customer's signature on the ipad and the copy could be emailed immediately upon completing. Saves gas, time, paper, etc... Not only that but now you would be greener as well as more profitable.
We are currently evaluating options for a mobile solution that will be usable on cross platform devices. There is no timeline for this development, but we are aware of the need for this functionality, and are working toward a solution.
Appeasy is part of our Applianz hosted server solution. Please contact your sales representative for more details regarding options.
Debbie Forster commented
Can you give more information on AppEasy? i can not locate it on Itunes.
Cougar Mountain has the ability to do that but it is through their SinglePoint Server. Essentially your program works on a separate server and you access it through an app called AppEasy. That program works on tablets also. I don't believe you would have the ability to have the customer sign off on the work though.