My idea for improving Cougar Mountain is...

Auto swipe

I think it would be handy to have the option to allow the customers swipe there card while things are being rung up. We're having some of the customers trying this since the lights are blinking blue along with the line items in 6.1

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    Donny Moser shared this idea  ·   ·  Admin →

    Thanks for the idea!

    Unfortunately, Denali has no control over what occurs at the swipe terminal, aside from sending the approval items and amounts. This function is handled by your merchant approval software (Cayan or other), and their swipe device. You might contact your provider to see if this is an option.

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      • Donny Moser commented  · 

        Oh by the way. If you're using genius and have the line items enabled the customer can swipe at any time and the machine will tell them that it's waiting on the salesperson to hit the credit/customer button in the POS. Also there is a slight time gap were it changes from the line items screen to the payment screen and found out that if either you hit the customer button or the customer swipes there card (maybe both) can cause Genius to lock up and also the POS. So in a way there already is auto swipe if you follow my steps. Also for those who are having issues with genius follow my steps and all should be fine.

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