Ideas for Cougar Mountain

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  1. Denali Payroll needs a Taxable Wages Report.

    We need to have the ability to print a Taxable Wages report in Denali Payroll.

    11 votes
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      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • AP check posting to GL

      In Cougar when you posted a batch of checks, in the GL would have one line for each check number.
      In Denali, when you post a patch of checks, and there are 20 invoices associated with that check, it posts each item separately - thus creating a lot of extra lines to go through when you are looking for something.
      Sure you can post the whole batch as one amount, but I don't want to enter one batch for each vendor I have to pay that have multiple invoices to so that it only posts as one line.

      11 votes
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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • make the POS sales screen easier to read

        The POS Sales screen is difficult to read with the all the different bars

        10 votes
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          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Need to be able to adjust salary hours to something other than 80. For instance, our salary hours are 70 for a biweekly pay period.

          Adjust hours for Salary employees. Not everyone works a flat rate. Some employees need to have actual hours worked and some employees do not work 40 hours a week. This needs to be adjustable. This was a function in Pro and needs to be available in Denali.

          10 votes
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • Have Payroll edit report total deductions by name on report. So I don't have to go thru and add them up.

            The transaction edit report for payroll would save time if deductions would total by name at bottom of report. Now I have to add them person by person to discover what my discrepancies are .

            10 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Add Upcoming Bill preview section in AP

              In the accounts payable main window, include a section for "upcoming bills" that displays any upcoming bills.

              9 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Payroll edit report

                When printing the payroll edit report. It prints 2 employees on one page....and then it prints the next employee's beginning information on the bottom of that same page. Can this report be formatted so only 2 employee's information is on one page. It can be confusing if you are looking for a certain employee and not see them because they are at the bottom of the page, with no box underneath their name. There is not much space separation between each employee. This may help to keep it to 2 employees per page.

                8 votes
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                  This function is an option when printing the Edit report. A User can check the “page breaks” box when printing. This will limit the report to one employee per page.

                  There are times when two employees will not fit on a single page due to the number of benefits, deductions and other items that must be included for a particular payroll run, so the pagination will break at each employee.

                  Tip: To save paper, print to a PDF format first, then you can just print the pages desired.

                • Quicker response to our support calls

                  When I call with a problem, I would like support to help me right away -- not a day later. We come to a complete stop at work when we can't use our program, and that's bad for business.

                  8 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                    We have implemented a Customer Service specialist department, with experts to handle quick questions, or direct issues to the person best suited to help. We are continually striving to ensure our customers have the best experience possible.

                    We refuse to outsource our technical support to an overseas call center, or to an unskilled support representative reading responses from a script. An unfortunate by-product of this is that our representatives must offer support in the order we receive the requests, and sometimes the response time can be longer than expected.

                  • AP Invoice Number

                    Do Not allow entry of duplicate invoice numbers. Denali does not like them but it allows you to enter it anyway.

                    8 votes
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                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • 7 votes
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                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                      • Payroll Pay "Addition" codes need improved function/flexibility

                        Payroll needs better handling of additional/other pay for employees, possibly ability to setup multiple “pay codes.” To replace addition codes but in the pay/wages part so % deductions AND % benefits will work based off these “pay codes” (we have to reverse pay currently). Also make “pay code” options of unit/salary based (user-defined?) so doesn’t look like “hours” for the pay that is NOT hours and option for monetary or non-monetary. Could have “pay code” options of what pay periods to include like in additions. Some examples we have ran into that this would work better for include: monthly office…

                        7 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Let Customers know about bugs that cause major problems, when an update comes through and causes the system not to track kit costs correctly

                          please let customers know when there are major bug problems. Like some of the 2013 updates that caused the kit costs to track incorrectly. Customers should be warned of this not let them find out when they are trying to do year end closing and then say oh this bug has been in the system since March of 2013.

                          7 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                            We thoroughly test Denali prior to releasing updates, and will not knowingly allow an update if a major issue exists that will interrupt our customers’ use of our software. If a major error is discovered that will affect a number of customers, we will email those customer affected as soon as possible.

                            That being said, Denali is very complex, flexible and configurable, so it is impossible to test every conceivable combination of ways that Denali will be used and configured by our customers. Most program errors are a combination of the customer processing environment, customer data entered, configuration settings, and the type of use. Frequently, an issue only applies to one customer and can be resolved or mitigated through our Technical Support.

                            Denali will always be in a constant state of refinement, as is most software, and our goal is to provide the best customer experience possible. If there is…

                          • Please make A/R Payments not apply to oldest invoice.

                            When entering a payment in A/R if the full payment is not applied the system applies it to the oldest invoice. It does this without ever showing up on any reports prior to posting. Please, please, please MAKE IT STOP!

                            7 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →

                              Denali was designed to apply unapplied amounts to the oldest invoices by default. this can sometimes cause an issue with overpayments.

                              If you have a payment that is more than the amount due on a particular invoice, and do not want to apply the overage to the oldest invoices first, Process the entire payment as unapplied first, post the payment, then apply the payment to the invoice desired. This way the overage will show as unapplied until it is specifically applied to an invoice.

                            • Change Denali default backup path

                              Denali 4.0 saves all backups to a directory on the Denali server. We need our manual backups going to our backup server, not the Denali server. Having our employees manually navigate to our backup server is prone to mistakes. Please allow us to permanently change the default destination of our manual backups.

                              7 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • More export options

                                Ability to export data from many more areas in Cougar Mountain

                                7 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • More Payroll Leave codes for Funeral Pay, Comp Time, etc.

                                  Vacation, Sick, Other are not enough - many other leave pay types need allowed in Payroll

                                  7 votes
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                                    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • show ar balance on invoices

                                    Benefits the customer(s) in seeing exactly what they owe for total account balance, rather than waiting on statements

                                    6 votes
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                                      2 comments  ·  Reporting  ·  Flag idea as inappropriate…  ·  Admin →
                                    • A/R customer lookup needs to be overhauled

                                      You type first few characters of customer act # and touch F5 it takes forever to open the search window. Then you click on the correct customer and the history will not come up and usually will jump down to the next customer instead. If you can get one to display, if you click on the right arrow to go to the next customer, the pointer in the file has not been set correctly and it's hard to tell which customer will come up next.

                                      6 votes
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                                        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Add button to print AR Statements on customer window

                                        Add a button onto the AR Customers window that will print the customers statement directly - without having to go thru the Reports menu.

                                        6 votes
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                                          completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Payroll direct deposit stub - Add organization name, address to it

                                          Add organization name, address to PRINT on Payroll direct deposit stub - since not on "pre-printed" check, it does not show anywhere "who" the payroll deposit is from. This was an issue when used as "proof" of income for an employee since it didn't have "employer's name"

                                          6 votes
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                                            4 comments  ·  Flag idea as inappropriate…  ·  Admin →
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