Ideas for Cougar Mountain

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  1. Crystal Reports rounds off the dollars on a/p and p/r reports and check. We can't find any way to turn it off.

    Crystal Reports rounds off the dollars on a/p and p/r reports and check. We can't find any way to turn it off.

    1 vote
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      0 comments  ·  Reporting  ·  Admin →
    • AR Statements - Cutoff date

      It would be ideal to run statements at any time without having all open invoices listed on the statement.
      For example, I decide to go on vacation at the end of July, return August 5th. I should be able to run Customer statements on August 5th for the month of JULY (July invoices only) that do not include any open invoices (for August 1-4th).
      Does this make sense?
      Thank you!

      1 vote
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      • 1 vote
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          0 comments  ·  Reporting  ·  Admin →

          Thank you for the feedback!

          Our stock reports are generally formatted to appeal to the largest number of our customers possible.

          We offer report customization, and our Crystal Report writer isbe able to help you get exactly what you are looking for.

          Contact us at 1-800-390-7093 to talk to a Crystal expert.

        • Transaction posting date

          Denail Improvement- Record Date Posted in the transaction file for Denali like it was in CMS Pro

          This was a feature contained in CMS Pro but was dropped when Denali replaced CMS Pro because of End of Life. This is a critical component for analyzing accounts that change constantly.

          1 vote
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            Thank you for the idea. We recently completed this and as of Denali 8.2, the general ledger does keep track of the date posted going forward. It is also a field that you can add to your GL audit trail report and your reprint posting report. Both can be done through Crystal Reports. If you’d like to talk to someone about adding this field to your reports call 1-800-390-7053.

          • The new AP Debit Report needs to be sorted by due date, not by invoice number. Or give us the option to pick which we prefer.

            The new AP Debit Report was changed in the latest update and now I'm missing invoices that need to be paid, because it doesn't sort on Due Date. Bring back the old report or give us the option to choose what we sort on. URGENT!!!

            3 votes
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              1 comment  ·  Reporting  ·  Admin →
            • Allow employees in Payroll to use more vacation hours than they have accrued leaving a negative vacation unit balance

              There are times when it would be beneficial to allow employees to go into the hole on vacation units. A switch to allow this functionality would be beneficial. I believe this was possible in Pro.

              1 vote
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              • Update payroll check stubs for Oregon clients with new posting requirements

                New payroll check stub for paper checks that includes all the new required information as of 1/1/17

                1 vote
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                  0 comments  ·  Reporting  ·  Admin →
                • having the open drawer transaction saved

                  I think it would be great having the open drawer transaction saved and showing up on reports. It used to do it but now it doesn't want to.

                  3 votes
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                  • Payroll Direct Deposit stub email

                    We would like to be able to select an option that would automatically email the direct deposit stub to employees at the email listed on their PR employee management field.

                    13 votes
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                      7 comments  ·  Reporting  ·  Admin →
                    • inventory item names

                      I think there is a bug with naming items in the inventory. Some of the items that have ' in it display as " but still come up as ' if you do a search with it. Also I think there might be an issue when upgrading. It looks like it turns some items into lower case letters when they were uppercase. Thanks

                      3 votes
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                        Thanks for using User Voice!

                        I’m sorry you’re experiencing these issues, but I am unable to reproduce what you are describing. The next step would be to contact our support department at 800-390-7053 to open a support case. Support would also be able to discuss any upgrade issues that you are experiencing.

                        Thanks again!

                      • auto checking

                        I would love it if I was able to process checks using denali and cayan. Preferably where it takes it out of the account. Walmart has a function like this. Can this be already and if so what do I need for it to work?

                        3 votes
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                        • 1099 vendor should default to "Non Employee Compensation"

                          When "1099 Applicable" the default should be "Non Employee Compensation"

                          1 vote
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                          • View Posted Journal Entries in GL Module

                            Would like the ability to query and view only (no edit) previously posted journal entries.
                            Drill downs in Audit reports and Financial Statements should go down to this level.

                            3 votes
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                            • AP 1099 Default

                              In AP vendor file it would be helpful if the default for 1099 was non-employee compensation instead the current default.

                              1 vote
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                              • Post Dates next to the Versions Available for upgrade

                                More information the better. The date that the version was available would be very helpful for all versions. More information as to what is in the update. "various other improvements and defect corrections." does not help determine if something we requested has been fixed/added. Plus we might want to test these corrections to make sure they didn't change one of our processes or workarounds created because something was not working.

                                2 votes
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                                  Thanks for the suggestions! The date of release for updates is listed on our Customer Service Center (www.cougarmtnservice.com) website under the “Latest Releases”.

                                  We notify the concerned customer regarding any specific issues that are resolved in a given version via email. If a customer has reported an issue, we attach their name to that issue so that we can ensure they are notified. It is possible these notices end up in a spam folder sometimes.

                                  Most programming changes are proprietary in nature, and we are thus not able list all of them, as it would be confusing for most customers.

                                  If there are specific issues that you are concerned about, please email customerservice@cougarmtn.com, and we are more than happy to give a status.

                                • AR statements add payer name

                                  Payer number already shows on the statements. The payer name is not pushed out to be available on the report. Please at least push the payer name out to the statements so it can be added by those who desire it.

                                  1 vote
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                                    0 comments  ·  Reporting  ·  Admin →
                                  • ADD LAST RAISE AMOUNT IN PAYROLL

                                    The Last Raise date is a great function, It would be even more helpful if there was a field to put the last raise amount in the same General tab.

                                    1 vote
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                                      Thanks for the Idea!

                                      We created User-Defined fields just for purposes such as this. A custom text field can be created with or without a lookup code, and can be used to filter Payroll reports as well! If you would like assistance creating such a field, contact our Technical Support at 1-800-390-7053.

                                    • Payroll Change

                                      In payroll, I'd like to be able to change the order of the pay rates and/or make them active/inactive.

                                      1 vote
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                                        Thanks for the Suggestion!

                                        The Pay Rate line use in Payroll is dictated first by order of the Rate list in Employee Management, then by default hours. if you wish to use one pay rate as a default, set the default hours to 1 (or other default number), and the other rates to zero. This will ensure that only the Pay Rate line with default hours will appear and be processed in the payroll run.

                                        The other rates with zero hours will not appear on the payroll run.

                                        You can also make the employee inactive, and run the Payroll for only active employees.

                                        Pay Rate lines can be deleted if no hours have been accrued for that rate for the current year.

                                      • Cash drawer to stay closed for credit and debit

                                        I would love to have the option to keep my cash drawers closed when I do a credit/debit transaction. This would also be great for security reasons as well.

                                        Thanks

                                        3 votes
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                                        • allow for adjustable PO detail description length

                                          The PO Detail description lines currently wrap at preset character lengths. It would be beneficial due to our technical schematics on inventory if we could have a setting that we could define the length either as a PO setting or a module setting. This would also help with the invoices in Order Entry

                                          3 votes
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                                          Ideas for Cougar Mountain

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